Showing posts with label uk-travel-news. Show all posts
Showing posts with label uk-travel-news. Show all posts

Thursday, 19 June 2014

Google Glass Trails in Copenhagen Airport

Copenhagen Airport has trialled a new Google Glass app developed by SITA.

In the first such initiative by any airport in the world, Copenhagen equipped its passenger service staff with the wearable technology, providing them with details about passengers and airport operations.

And according to both SITA and the airport, the trials were largely successful.

“The feedback from our passengers and service team has been overwhelmingly positive,” said Marie-Louise Lotz, Copenhagen Airport’s director of customer care.

“We found Google Glass very easy to use and more user-friendly than other devices such as tablets. We can reduce the amount of paper our duty managers need to carry to give great customer service, such as duty rosters, desk allocation sheets, peak prognosis, passenger numbers and cruise arrivals. And because the devices are hands-free, our managers are not focusing on a screen and can engage better with our passengers.”

The team also noted that having access to services like Google Translate and gate, baggage or flight information helped them improve dialogue with passengers.

Speaking at the Air Transport IT Summit in Brussels, Jim Peters, SITA’s chief technology officer, said; “The killer benefit is that this technology is hands-free and enables a new way of working. At Copenhagen Airport we have seen real benefits for both passengers and service staff. From an operational point of view, the ease of adoption and the user-friendliness of the Glass devices are great – it only takes a day for staff to familiarise themselves with the new equipment.”

Time to England Football Game Kickoff

The Three Lions will meet Uruguay in a crucial game that will decide each side’s World Cup future tonight.

The game kicks off from 8pm and you can catch all the action on ITV, when England plays against Uruguay at the Arena Corinthians in Sao Paulo.

Both teams lost their opening games on Saturday so if either team lose today they will be eliminated.

Manager Roy Hodgson will have some big decisions to make including where to place Wayne Rooney ahead of the match.

ITV have coverage starting from 7pm before kick off with Ian Wright, Glenn Hoddle and Lee Dixon providing commentary and analysis.

News Release @

Friday, 6 June 2014

Spear Travels has Bought Neil Rankin

Spear Travels has bought Neil Rankin Travel in Skipton for an undisclosed sum.

The acquisition brings the Yorkshire-based independent agency's network to nine.

The group already trades in five Yorkshire locations: Boroughbridge, Helmsley, Northallerton, Leyburn and Stokesley, with three other shops in Upminster, Essex, Tettenham, West Midlands, and Stock on Trent, Staffordshire. It also has 16 home-based travel advisors.

It is the company's second acquisition this year. In January it bought Roy Cox Travel. It merged the agency with its existing Wolverhampton branch, which relocated to Roy Cox Travel's premises in Tettenhall.

Managing director Peter Cookson said: "We are very happy to add Skipton to our growing portfolio of outlets and we welcome customers of Neil Rankin Travel, past and present, to our business. We are looking forward to building on the excellent reputation that Neil and his team have built in the town over years."

Cookson told Travel Weekly News in January that the company, which recently celebrated 30 years in business, had a six-figure was chest and hoped to expand its high-street chain to 15 branches.

News Release @

Wednesday, 4 June 2014

New London Heathrow's Terminal 2

New Launch of London 2nd Heathrow's Terminal

The first flight has landed at Heathrow's Terminal 2, officially opening the airport extension
The newly renovated Terminal 2, or The Queen's Terminal, welcomed its first flight this morning, a United Airlines aircraft from Chicago. In a plan to avoid repeating the chaotic 2008 opening of Terminal 5, the £2.5bn facility is in a 'soft opening' stage for the next six months.

The terminal will eventually be home to 26 airlines – 23 members of the Star Alliance, as well as Aer Lingus, Germanwings and Virgin Atlantic Little Red. Today, just 34 flights will pass through the terminal, carrying 6,000 passengers. When fully occupied, Terminal 2 will have 332 daily flights to 54 global destinations.

News Release @